Articles - Daniel Ross & Associates

Fortifying Your Customer Contracts

For business done on the final leg in the chain of commerce – that is, directly to the customer – the sales or service agreement needs to be especially well thought-out. Customers often lack knowledge of your industry and yet exercise the highest scrutiny of the goods...

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Vendor Warranties and the Art of Accountability

At its heart, a contract is nothing more than a series of promises. While agreements to perform and compensate are hallmarks of a contract, other lesser-acknowledged promises, known as representations and warranties, set standards for performance and allocate risk. In...

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Daniel Ross & Associates